Frequently Asked Questions

Last Updated: 3rd Feb 2025

What is Postr?

Postr is an AI-powered social media tool that helps you create engaging content for your social media platforms. With Postr, you can generate posts, captions, and images that align with your brand's voice and style.

How many generations do I get with a free account?

Free accounts receive 5 total generations to try out the service. This includes any combination of posts, captions, or images. Once you've used your 5 generations, you'll need to upgrade to Creator Pro to continue using the service.

What is Creator Pro and what are its benefits?

Creator Pro is our premium subscription that offers unlimited generations of posts, captions, and images. Pro subscribers also get access to all new features as they're released, ensuring you always have the latest tools to enhance your social media presence.

How does Postr's AI work?

Our AI analyzes your brand's unique voice and preferences to generate content that matches your style. It uses advanced language models (LLMs) powered by OpenAI to understand context and create engaging, relevant content for your audience.

Where can I find my generated content?

All your generated content is stored in the Content section of the app. Here you can view, edit, and manage everything you've created with Postr.

Can I edit the AI-generated content?

Yes! You can customize and edit all AI-generated content in the Content section. This includes modifying text, adjusting images, and fine-tuning the content to perfectly match your brand's voice.

What social media platforms does Postr support?

Postr creates content optimized for all major social platforms including Instagram, Facebook, Twitter (X), Tiktok and LinkedIn. The content is formatted appropriately for each platform's specific requirements and best practices.

What types of images can I create?

Postr can generate a wide variety of images including product photos, lifestyle images, promotional graphics, and more. You can specify the style, mood, and content of the images to match your brand's aesthetic.

How do I share content to my social media accounts?

You can share your content directly from Postr using our custom share sheet. This allows you to easily post to any social media app installed on your device.

Is Postr suitable for my business?

Yes! Postr is designed for businesses of all sizes, from solopreneurs to small businesses and content creators. Our AI adapts to your specific needs and industry to create relevant, engaging content.

How do subscriptions and payments work?

Subscriptions are managed through your Apple ID account. Creator Pro subscriptions automatically renew unless canceled at least 24 hours before the current period ends. You can manage your subscription anytime through your iOS device settings. For more information, see our Terms of Use and Privacy Policy.

What happens to my unused free generations?

Free generations don't expire, but they are limited to a total of 5 generations per account. Once you've used all 5 generations, you'll need to upgrade to Creator Pro to continue using the service.

Can I cancel my Creator Pro subscription?

Yes, you can cancel your Creator Pro subscription at any time through your iOS device settings. The subscription will remain active until the end of your current billing period.

What if I need help or have questions?

If you have any questions or need assistance, please contact us at contact@postrai.com. We're here to help and will respond as quickly as possible.